Support Center

How to Report a Player

Last Updated: Sep 28, 2017 07:40AM EDT
We want to foster a positive environment in Paragon, but understand that sometimes negative experiences will be had.  To address these situations, our players can submit reports for behavior or negative experiences.

Examples of behavior to report:
  • Racist, homophobic, offensive language
  • Intentionally sabotaging or kill feeding, utilizing hero abilities for a negative, detrimental, or antagonistic result
  • Harassment
  • Threats of violence or harm
  • Players not actively participating in a match
  • Inappropriate display names
  • Exposure of private information
Things to provide in order to help us investigate:
  • Description of the incident
  • Display names of involved players
  • Replay ID
Please note that we do not provide details on action resulting from an investigation. Should any action be taken as a result of your report or ratings, you will receive an OPD update when you log into Paragon.

It is also worth noting that while we understand experiencing these behaviors can be frustrating, two wrongs do not make a right. If a reporting player is found to have exhibited behavior which is unacceptable, action will be taken against them.

 

Muting/Blocking Players and Language Filters:

Paragon employs a language filter that will censor offensive words.
 


Additionally, players can be blocked by right clicking on their name in the chat and selecting Block.  This will stop you from seeing any communication from them, including friend invitations and whispers.
 


Players can also be muted in game chat, by typing /mute and the players name.  This will stop you from seeing what they type in chat.



Currently, there is no mute feature on PS4, but you can block players. To block a player in the draft lobby, select into the chat box, click on the player’s name and select the Block option.

 

Reporting a Player:

​If your issue cannot be resolved by muting/blocking another player, please use the following form to submit a Player Report.


Please be aware that submitting false reports can result in action being taken against your own account. 

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