Support Center

PS4 Troubleshooting

Last Updated: Sep 25, 2016 01:27PM EDT

I am unable to connect to the network, what can I do?

Check the Sony network troubleshooting guide here.

How do I update Paragon?

Check the Sony auto-update enabling options here.

How do I link my Epic and PSN accounts?

To link your Epic and PSN accounts, please start here.

I accidentally linked the wrong PSN account, what can I do?

You should be able to unlink your PSN account here.  Once you have logged into your account, select Remove from the PSN Associations line and then click Save. The PSN account will be immediately removed.

My PS4 isn’t working right, can you help me?

Please look over the Sony support page for more info on troubleshooting the issue you are seeing.

 

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